The influence of informal social media practices on knowledge sharing and work processes within organizations     

《International Journal of Information Management》2021

Contemporary information technologies such as social media have invigorated the way knowledge is shared within organizations to the extent that we have to rethink and reassess our understanding of the role and influence of technology in organizational processes and knowledge sharing. This paper uses the strategy as practice lens guided by the interpretivist philosophy to understand the influence of informal social media practices on knowledge sharing and work processes within an organization. The paper uses empirical evidence from the case study of a telecom organization in Tanzania to gain theoretical insight into informal social media practices and knowledge sharing. This research contributes to the Information Systems (IS) literature by asserting that organizational processes are achieved by mundane knowledge sharing mediated by informal social media use within the organization. Also, the study contributes to IS literature by highlighting how emerging informal practices are essential to daily processes within organizations.  相似文献   

Exploring knowledge management perspectives in smart city research: A review and future research agenda     

《International Journal of Information Management》2021

There is a growing body of literature calling for work on the emerging role of smart cities as information hubs and knowledge repositories. This article reviews the existing smart city literature and integrates knowledge management perspectives to provide an overview of future research directions. By demonstrating the multi-stakeholder relationships involved in smart city development, it takes a crucial step towards looking into the role of knowledge management in future smart city research. Eighty-two peer-reviewed publications were analyzed covering smart city studies in various research domains. The systematic review identifies five different themes: strategy and vision, frameworks, enablers and inhibitors, citizen participation, and benefits. These themes form the basis for developing a future research agenda focused on knowledge sharing and co-learning among cities via three research directions: socio-technical approaches, knowledge sharing perspectives and organizational learning capabilities. The paper also proposes a series of knowledge-driven policy recommendations to contribute towards the UN Sustainable Development Goals.  相似文献   

Motivation and transfer in professional training: A meta-analysis of the moderating effects of knowledge type, instruction, and assessment conditions     

Andreas Gegenfurtner 《Educational Research Review》2011,6(3):153-168

This meta-analysis (148 studies, k = 197, N = 31,718) examined the relationship between motivation and transfer in professional training. For this purpose, motivation was conceptualized in the following nine dimensions: motivation to learn, motivation to transfer, pre- and post-training self-efficacy, mastery orientation, performance orientation, avoidance orientation, expectancy, and instrumentality. Population correlation estimates ranged between −0.11 and 0.52. Three moderator effects were estimated. First, correlations were higher when the training focused on declarative and self-regulatory, rather than on procedural, knowledge. Second, learner-centered environments tended to show greater numbers of positive correlations than did knowledge-centered environments. Third, when compared with external, supervisory, or peer assessment, self-assessment of transfer produced upwardly biased population estimates irrespective of the transfer criterion. These findings are discussed in terms of their implications for theories of training effectiveness and their significance for the practice of training evaluation.  相似文献   

Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors   总被引：1，自引：0，他引：1  

Aurora Garrido-Moreno^{Author Vitae}  Antonio Padilla-MeléndezAuthor Vitae 《International Journal of Information Management》2011,31(5):437-444

Customer relationship management (CRM) and knowledge management (KM) have become key strategic tool for all companies, especially in the current competitive environment. Moreover, customer knowledge is an important issue for CRM implementation. Reviewing the literature, we found many studies that analyze the crucial role played by KM initiatives as determinants of the success of CRM. Moreover, we found also diverse studies that show high rates of failure when implementing that strategy, so there is still no integrated conceptual framework to guide companies to their successful implementation. In this paper, with data of 153 Spanish hotels, we examine the relationships between KM and CRM success using a structural equation model. The main contribution is that having knowledge management capabilities is not sufficient for the success of CRM, but there are other factors to consider. In particular, organizational factors indeed impact CRM success and they appear to be intermediaries of the impact of other factors (KM capabilities/technological/customer orientation factors) in the success of CRM (in financial and marketing terms).  相似文献   

The case of EAI facilitating knowledge management integration in local government domain     

Muhammad Mustafa Kamal^{Author Vitae} 《International Journal of Information Management》2011,31(3):294-300

Information Technology (IT) infrastructure integration and knowledge management (KM) share communal objectives e.g. to transform organisations into more effective and efficient, agile and innovative, and more responsive to market changes. Such an association when assimilates bona fide knowledge management philosophy, it offers the IT departments a headship opportunity for organisational transformation in correlation with the rest of the organisation. Despite more than a decade of active research and practice in this complex problem area, advocates still perceive that Local Government Authorities (LGAs) lack integrated IT infrastructures that have resulted in the generation of data inconsistencies and redundancies, inefficient knowledge exchange and reduction in service quality and delivery. In the recent years, several LGAs have implemented Enterprise Application Integration (EAI) solutions to integrate their IT infrastructure. However, on analysing the relevant research studies, it is noticeable that application of EAI has been practiced at a larger scale in the private domain but to limited scale in the public domain. The shortage of such research studies presents a knowledge gap that needs to be endorsed. This research adapts a Revised Model for Integration Layers (REAL). By adapting to this model, it is exemplified that EAI achieves integration at five layers namely: connectivity, transportation, transformation, process integration and knowledge integration. The methodology for validating this model included a qualitative analysis of data gathered from formal interviews, observations and archive documents guided by initial conceptual observations from the literature. The findings indicate that cases leading to data inconsistencies and replication can be prevented by integrating knowledge through EAI.  相似文献   

Enterprise Information Portals in support of business process, design teams and collaborative commerce performance     

Hsin Hsin Chang^{Author Vitae}  I. Chen WangAuthor Vitae 《International Journal of Information Management》2011,31(2):171-182

Enterprise Information Portals (EIPs) have been widely adopted as platforms for the integration of knowledge management and information technology (IT). This study has been conducted from the knowledge management perspective in order to examine the influence of EIPs on collaborative commerce in the automobile industry. This study explores the integration of internal and external business processes and the coordination of collaborative design teams. An initial qualitative investigation explores the practical applications of an EIP in an automobile company. A research model is then formulated and tested using a questionnaire survey of the R&D department of a motor company in Taiwan. The results of the data analysis reveal that presence of EIPs can help a company realize the benefits of c-commerce. EIPs also can improve collaborative commerce performance by promoting the degree of integration of the enterprise process and by strengthening the process innovation and communication of collaborative design teams. The results suggest that managers should reinforce important factors, including knowledge management tools, process integration, and the quality of design teams, in order to achieve success in collaborative commerce.  相似文献   

Knowledge management and communication in Brazilian agricultural research: An integrated procedural approach     

Tércia Zavaglia TorresAuthor VitaeIvo Pierozzi Jr.Author Vitae  Nadir Rodrigues PereiraAuthor VitaeAlexandre de CastroAuthor Vitae 《International Journal of Information Management》2011,31(2):121-127

The great contemporary organizational challenge for enterprises is to create a conceptual and methodological framework allows the management of knowledge by means of networks designed for social interaction. This statement is based on the premise that the competitive drive and sustainable success of the company depend on the introduction of new forms of production innovative processes, which can only be ensured through integrated approaches to knowledge management and the incorporation information technologies (IT). This is a reality that has already been accepted by the Brazilian Agricultural Research Corporation (Embrapa, its acronym in Portuguese), a Brazilian research, development, and innovation (RD&I) institution supporting agricultural sector. For some years now, Embrapa has been incorporating what it has learned about knowledge management into its strategic planning process. In this paper, we present a new approach to managing knowledge and information, and we analyze the need for research institutions to administer the knowledge they produce through an RD&I management model based multi- and inter-disciplinary teams, and multi-institutional research networks.  相似文献   

学科知识门户的发展路径探析   总被引：1，自引：0，他引：1  

陆有美  程结晶 《情报理论与实践》2011,34(2)

本文从知识门户、信息用户、社会和政府多角度讨论促进学科知识门户发展问题,提出在市场经济条件下通过提高用户信息素养、培养用户信息公平意识来塑造信息消费者,通过完善政策法规等措施来保障和促进学科知识门户的发展。  相似文献   

单位行贿罪若干问题研究     

孟庆华  冯峰 《唐山学院学报》2011,24(2):51-53

单位行贿罪的主体复杂多样,包括一人公司、合伙企业、个人挂靠型企业、风险经营型企业、承 包企业等,这几种特殊的企业形式能否成为单位行贿罪的主体是该类犯罪定性的关键;"情节严重" 是该罪客观行为方式的共同构成要件;该罪与对公司、企业人员行贿罪、单位受贿罪之间存在刑罚 配置不协调的问题,应当通过完善刑事立法予以修正.  相似文献   

当堂达标教学研究述评     

王际海 《河池学院学报》2011,31(1):107-110

当堂达标教学现已成为一种具有地方特色的课堂教学模式,具有明确的内涵,初步建构了由基本理念、本质特征、主要特点、基本模式和方法体系、课堂评价等要素组成的基本理论体系,取得了显著的实践效果。在当堂达标教学研究中还存在着研究团队薄弱、缺乏标志性理论著作、实践效果差异大等问题;要切实加强学术研究团队建设,在理论建构与实践效果上寻求突破。  相似文献